Getting your documents right is the most critical part of the Indonesia e-VOA application. A single error — a blurry scan, an expired passport, or the wrong photo format — can delay your approval or result in outright rejection.
This guide provides the complete document checklist with exact specifications so your application goes through on the first try.
Passport Requirements
Your passport is the foundation of your e-VOA application. It must meet these criteria:
- Validity: At least 6 months from your intended date of arrival in Indonesia
- Condition: No damage, tears, or water stains on the biodata page
- Blank pages: At least 2 blank pages recommended for entry and exit stamps
- Type: Standard, diplomatic, or official passports are accepted
If your passport expires within 6 months of your travel date, renew it before applying. Indonesian immigration strictly enforces the 6-month rule — airlines may also deny boarding if your passport does not meet this requirement.
Passport Scan Specifications
Upload a clear scan of your passport’s biodata page:
- Format: JPG, JPEG, or PNG only (no PDF)
- Resolution: Minimum 300 DPI recommended
- Content: Full biodata page — must show photo, name, nationality, passport number, expiry date, and MRZ line
- Quality: No glare, shadows, blur, or cropping
- Color: Full color scan (not black and white)
Tip: Place your passport flat on a well-lit surface and use a scanning app (like Adobe Scan or Microsoft Lens) rather than taking a regular photo.
Photo Requirements
You need a recent passport-style photograph. This is NOT your passport photo itself — you need a separate, standalone photo.
- Recency: Taken within the last 6 months
- Size: Passport size (typically 35mm x 45mm or 2 x 2 inches)
- Background: White or light-colored, plain background
- Format: JPG, JPEG, or PNG
- Expression: Neutral expression, mouth closed
- Eyes: Open and looking directly at the camera
- Glasses: Remove unless medically necessary (no tinted lenses)
- Head coverings: Allowed for religious reasons, but face must be fully visible
- Lighting: Even lighting, no shadows on face or background
- Resolution: Minimum 600 x 600 pixels
Photo Do’s and Don’ts
Do:
- Use natural lighting or a well-lit room
- Stand 1-2 meters from the camera
- Wear normal everyday clothing
- Keep hair away from your face
Don’t:
- Use selfies or casual photos
- Wear hats, caps, or sunglasses
- Use filters or edit the photo
- Submit a cropped group photo
- Use a photo older than 6 months
Flight Ticket Requirements
You must provide proof of your departure from Indonesia:
- Document: Return flight ticket or onward travel booking
- Content: Must show your name, flight number, date, and destination
- Format: PDF, JPG, JPEG, or PNG
- Details: Must demonstrate you will leave Indonesia before your visa expires
A one-way ticket is generally not sufficient. If you are traveling overland to Malaysia or another neighboring country, provide your bus/ferry booking or a detailed itinerary.
Accommodation Details
You need to provide where you will be staying in Indonesia:
- For hotel bookings: Hotel name, full address, city, and booking confirmation
- For Airbnb/vacation rentals: Full property address and host details
- For staying with friends/family: Their full address in Indonesia, name, and contact number
Having a hotel booking confirmation (even a refundable one) simplifies the application process.
Email Address
A valid email address is required for:
- Account creation on the e-visa portal
- Receiving the verification link during registration
- Getting application status updates
- Receiving your approved e-VOA
Use an email address you check regularly and can access from your phone while traveling.
Payment Method
You need a valid credit or debit card to pay the IDR 500,000 visa fee:
- Accepted cards: Visa and Mastercard
- Payment system: Indonesian government SIMPONI platform
- Additional fees: Your bank may charge an international transaction fee (typically 1-3%)
- Total cost: Approximately USD 30-35 depending on exchange rate and bank fees
Eligible Countries List
Citizens of 97 countries can apply for the Indonesia e-VOA. Here are the eligible countries organized by region:
Asia-Pacific:
Australia, Bangladesh, Brunei Darussalam, Cambodia, China, Hong Kong, India, Japan, Laos, Malaysia, Maldives, Myanmar, Nepal, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor Leste
Europe:
Albania, Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City
Americas:
Argentina, Brazil, Canada, Chile, Colombia, Ecuador, Mexico, Peru, Suriname, United States, Venezuela
Middle East & Africa:
Bahrain, Egypt, Jordan, Kuwait, Morocco, Oman, Qatar, Saudi Arabia, Seychelles, South Africa, Tunisia, United Arab Emirates
If your country is not listed, you cannot apply for the e-VOA. You will need to apply for a different visa type (such as B211A) through an Indonesian embassy or consulate, or through the online e-visa portal at evisa.imigrasi.go.id.
Document Checklist Summary
| Document | Format | Key Requirement |
|---|---|---|
| Passport biodata page | JPG/JPEG/PNG | Valid 6+ months from arrival |
| Passport photo | JPG/JPEG/PNG | Recent, white background, color |
| Return flight ticket | PDF/JPG/PNG | Shows departure from Indonesia |
| Accommodation details | Text entry | Hotel name + full address |
| Email address | Text entry | Active and accessible |
| Payment card | Online payment | Visa or Mastercard |
Special Cases
Traveling with Children
Children need their own e-VOA. Each child requires:
- Their own passport (valid for 6+ months)
- Their own passport photo
- Application submitted by a parent or guardian
- The same visa fee (IDR 500,000 per person)
Dual Nationality
If you hold citizenship in more than one country, choose one passport for your application. You must enter and exit Indonesia using the same passport.
Business Travelers
Business travelers use the same e-VOA application. Select “Business Meeting” as your purpose of visit. The same documents are required. For more details, see our Indonesia eVisa for business travelers guide.
Transit Passengers
If you are transiting through Indonesia to another country, you can apply for an e-VOA with “Transit” as the purpose. You still need all the standard documents.
Frequently Asked Questions
What if my passport has less than 6 months validity?
You must renew your passport before applying. Indonesian immigration will deny entry to anyone whose passport expires within 6 months of arrival. Airlines may also refuse to board you.
Can I use a scanned copy of my passport instead of the original?
You need to upload a digital scan for the application, but you must carry the original passport when traveling. The physical passport is required at immigration.
What photo size should I use?
Passport-size photos are standard (35mm x 45mm). The file must be at least 600 x 600 pixels and in JPG, JPEG, or PNG format.
Do I need travel insurance?
Travel insurance is not required for the e-VOA application, but it is strongly recommended. Indonesia does not have a public healthcare system for tourists, and medical evacuation can be expensive.
Can I apply without a confirmed hotel booking?
You need to provide an accommodation address in Indonesia. A refundable hotel booking is the simplest option. If staying with friends or family, provide their address and contact details.
What if my application is rejected due to document issues?
You will receive an email explaining the rejection reason. Fix the issue (usually a blurry scan or wrong format) and re-apply. The visa fee is generally non-refundable, so you may need to pay again.
